Chasing the Customer … Not the Competition _ Update 6.1

Jim Cramer just released  ‘How Macy’s is clobbering the competition’–how-macys-is-clobbering-the-competition

Cramer wonders whether Macy’s had more days between Thanksgiving and Christmas than other retailers did.

Cramer gives a pretty good overview on why customer focus and Omnichannel technology is both a good strategy and investment.

Thanks to my good friend Jack Hall for sending this along.

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