Chasing the Customer … but to where?

Shopping center retail space grew a 2 X the rate of the population for most of the last decade. U.S. retailing has basically operated under the theory that the only way to growth was to build more or bigger stores. Today, the U.S. has an average of 23  to 46 square feet of retail space per … Continue reading

Chasing The Customer_Not The Competition_Update 4

The Christmas Conundrum: Where did shoppers shop this holiday season? Bricks and Mortar vs. Online Shopping Note: Customers send an Online message to retailers. These are preliminary numbers and we do not as of yet have a comprehensive overview of the 2013 Holiday Selling Season. However, it is clear that the Customer is getting very … Continue reading

Chasing the Customer … Not the Competition _ Update 3

Were retail openings on Thanksgiving day a good idea or simply a shift in cadence – the days and times customers actually hit the stores? Are the lackluster numbers simply customer economic malaise  – better luck next year? But  is there also a fundamental shift going on as to how customers buy the products they … Continue reading